Refund Policy

A legal disclaimer

RE:STOCKD is an independent resale and consignment platform. All items sold through our shop are pre-owned, secondhand, or consigned by verified sellers. We are not affiliated with, endorsed by, or sponsored by any of the brands featured unless explicitly stated.

All sales are final. Due to the nature of consignment, we do not offer returns, refunds, or exchanges under any circumstances. Customers are responsible for reviewing item descriptions, photos, and condition before purchase.

We are not liable for any issues arising from third-party shipping carriers, including but not limited to lost, delayed, or damaged items after shipment. Once an item leaves our hands and tracking is provided, the buyer assumes all responsibility.

Payments made through Venmo, PayPal, or cryptocurrency are processed securely through their respective platforms. By purchasing, you agree to our terms and conditions, confirm that you are the authorized user of the payment method, and understand that all transactions are final.

By using our website or purchasing through our platform, you acknowledge and agree to these terms.

Refund Policy - the basics

Effective Date: May 24th, 2025

At RE:STOCKD, we strive to create a fair and trustworthy platform for buying and selling pre-owned and new items. Because we operate as a third-party marketplace and do not hold or ship inventory ourselves, all sales are considered finalunless otherwise stated in the product listing.

❌ All Sales Are Final

Due to the nature of our platform, we do not offer refunds, returns, or exchanges once a purchase is completed. We encourage buyers to carefully review item descriptions and photos before making a purchase.

🛠️ Damaged or Misrepresented Items

If you receive an item that is significantly different from its description (e.g. wrong item, major undisclosed damage), please contact us within 3 days of delivery at 📧: Restockdshop@gmail.com with:

Order number
Photos of the item and packaging
Description of the issue

We will review each case individually and may, at our sole discretion, offer a resolution which may include a partial refund, store credit, or account flagging of the seller.

⚠️ Unauthorized Transactions

If you believe a purchase was made on your account without your permission, contact us immediately at 📧: Restockdshop@gmail.com. We take account security seriously and will investigate all claims of fraud.

💬 Need Help?

For any questions regarding our refund policy or a specific order, reach out to us at 📧: Restockdshop@gmail.com. We're here to help make RE:STOCKD a safe and reliable platform for everyone.